911 Restoration Franchise
Cost, fees, owner earnings, closure rate and litigation for a 911 Restoration franchise — pulled from the franchisor's own public FDD (2024), not its sales material.
Disclosure honesty
911 Restoration discloses earnings (Item 19) — but the grade is how honestly. We graded it C.
What their own earnings claim actually says
Discloses Gross Revenue by franchisee age and territories for 2023. No net income provided. Only 30% of franchisees surpassed average revenue. Cherry-picking risk: selective reporting.
What a 911 Restoration franchise actually costs to run
| Fee | Disclosed | Where it comes from |
|---|---|---|
| Initial franchise fee | $49,000 | Item 5 — paid up front, before you open |
| Royalty | 10% of gross sales | Item 6 — charged on revenue, not profit |
| Advertising fund | 1% of gross sales | Item 6 — brand marketing, spent at the franchisor's discretion |
| Total recurring fees | 11% of gross sales | Before rent, labor, food or debt service |
| Total initial investment | $102,100 – $246,900 | Item 7 — franchisor's own low/high estimate |
10% royalty on Restoration Services; 3% Non-Restoration. $3,500/month local ad. Tech fee $195/month. Multiple escalating minimum royalties by year.
Royalty and ad-fund percentages are charged on gross sales — an owner pays them whether or not the location is profitable.
911 Restoration system size and owner turnover
| Total outlets | 328 |
| Ceased operations | 9 |
| Terminated by franchisor | 3 |
| Transferred to new owners | 11 |
| Closure rate | 2.7% of outlets |
2023: 9 ceased operations, 3 terminations, 0 non-renewals from 281 outlets.
From Item 20 of the FDD 2024. Terminations and ceased operations are the franchisor's own count of owners who stopped — the number the sales pitch leaves out.
Is 911 Restoration worth it? — how it compares to 29 similar franchises
| Ongoing fees | 11% of sales | steeper than 70% of restoration & remediation franchises |
| Startup cost | from $102,100 | cheaper than most (median $132,900) |
| Disclosure honesty | Grade C | less honest than most of the category |
| Closure rate | 2.7% of outlets | about average |
| Disclosed lawsuits | 9 | more litigious than 97% of peers |
Benchmarked against every restoration & remediation franchise we've graded from public FDDs — the context the franchisor's pitch never gives you.
Owner take-home for a 911 Restoration
The franchisor's framing: Discloses Gross Revenue by franchisee age and territories for 2023. No net income provided… We reconstruct what an owner actually keeps, from their own FDD.
- Reconstructed owner P&L — net take-home after royalty, ad fund, rent, labor & debt
- Break-even timeline + cash-on-cash ROI
- Full fee stack + required-purchase markups
- Decoded real failure / closure rate
- How it ranks vs comparable franchises
- Validation-call playbook — the exact questions to ask
See a full sample report → · 30-day guarantee
911 Restoration franchise — frequently asked
- How much does a 911 Restoration franchise cost?
- The FDD lists a total initial investment of about $102,100–$246,900, including a $49,000 initial franchise fee.
- How much do 911 Restoration franchise owners make?
- Discloses Gross Revenue by franchisee age and territories for 2023. No net income provided. Only 30% of franchisees surpassed average revenue. Cherry-picking risk: selective reporting. We grade this disclosure C for honesty.
- What are the 911 Restoration franchise fees?
- 911 Restoration's FDD discloses a $49,000 initial franchise fee, a 10% royalty on gross sales, a 1% advertising-fund contribution, for roughly 11% of gross sales in recurring fees before rent, labor, or debt service. 10% royalty on Restoration Services; 3% Non-Restoration. $3,500/month local ad. Tech fee $195/month. Multiple escalating minimum royalties by year.
- What is the 911 Restoration franchise profit margin?
- 911 Restoration does not publish a franchisee net-profit margin — almost no franchisor does. What Item 19 actually shows: Discloses Gross Revenue by franchisee age and territories for 2023. No net income provided. Only 30% of franchisees surpassed average revenue. Cherry-picking risk: selective reporting. Recurring fees alone take about 11% of gross sales, before rent, labor, food or debt service. Margin has to be reconstructed from the disclosure, not read off it.
- What is the 911 Restoration franchise failure rate?
- 2023: 9 ceased operations, 3 terminations, 0 non-renewals from 281 outlets.
- How many 911 Restoration locations are there?
- 911 Restoration's FDD reports 328 total outlets, with 9 that ceased operations in the most recent reporting year and 11 transferred to new owners. Item 20 is where system health shows up before the marketing does.
- Does 911 Restoration have complaints or lawsuits?
- 911 Restoration discloses 9 legal matters in Item 3 of its FDD. Item 3 covers the franchisor's litigation history, which is the closest thing to a public record of how it treats franchisees — read the case descriptions, not just the count.
- Is a 911 Restoration franchise worth it?
- It depends on the numbers, not the pitch. 911 Restoration scores C on disclosure honesty, carries about 11% of sales in ongoing fees, and discloses 9 legal matters. Get the real owner take-home before you sign.
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Compare 911 Restoration to similar franchises
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Source: MN CARDS 31325-202404-07 (Clean FDD 2024). FranchiseValidate is independent and not affiliated with 911 Restoration or its franchisor. Figures are extracted from the franchisor's own public disclosure document; verify against the current FDD before any decision.