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SUBJECT DOSSIER · FDD 2025

Massage Envy Franchise

Cost, fees, owner earnings, closure rate and litigation for a Massage Envy franchise — pulled from the franchisor's own public FDD (2025), not its sales material.

Hair, Beauty & Personal Care · disclosure-honesty grade · from public state filings
GRADE D · WEAK DISCLOSURE

Disclosure honesty

D
Transparency 2 / 5

Massage Envy discloses earnings (Item 19) — but the grade is how honestly. We graded it D.

Outlets1,009
Disclosed lawsuits10
Closure signals27 ceased
Investment
$719,350–$1,081,000
Total fees
8% of sales
Outlets
1,009
Closure signals
27 ceased, 16 terminated
Lawsuits
10
◢ FINDINGS
ITEM 19
Grade D disclosure
The disclosed numbers are incomplete or framed to look better than an owner's real take-home.
ITEM 20
27 outlets ceased operations
System shrank 100 units 2022-2024; 27 ceased ops and 16 terminations in 2024 alone.
ITEM 03
10 legal matters disclosed
Litigation in Item 3 signals how the franchisor treats its franchisees.

What their own earnings claim actually says

Discloses only gross sales (avg $1.14M all formats; $1.21M for 10+ yr locations) for 187 'Current Format' units out of 1,009 total. No expenses, no net income, no profit data provided. Cherry-picks mature, smaller subset.

What a Massage Envy franchise actually costs to run

FeeDisclosedWhere it comes from
Initial franchise fee$45,000Item 5 — paid up front, before you open
Royalty6% of gross salesItem 6 — charged on revenue, not profit
Advertising fund2% of gross salesItem 6 — brand marketing, spent at the franchisor's discretion
Total recurring fees8% of gross salesBefore rent, labor, food or debt service
Total initial investment$719,350 – $1,081,000Item 7 — franchisor's own low/high estimate

Additional 2% optional supplemental marketing; ~$1,095/mo tech fees; 2% mandatory NAF.

Royalty and ad-fund percentages are charged on gross sales — an owner pays them whether or not the location is profitable.

Massage Envy system size and owner turnover

Total outlets1,009
Ceased operations27
Terminated by franchisor16
Transferred to new owners88
Closure rate2.7% of outlets

System shrank 100 units 2022-2024; 27 ceased ops and 16 terminations in 2024 alone.

From Item 20 of the FDD 2025. Terminations and ceased operations are the franchisor's own count of owners who stopped — the number the sales pitch leaves out.

Is Massage Envy worth it? — how it compares to 47 similar franchises

Ongoing fees8% of saleslower than most (median 8%)
Startup costfrom $719,350pricier than 88% of peers
Disclosure honestyGrade Dless honest than most of the category
Closure rate2.7% of outletsworse than 80% of peers
Disclosed lawsuits10more litigious than 92% of peers

Benchmarked against every hair, beauty & personal care franchise we've graded from public FDDs — the context the franchisor's pitch never gives you.

◤ CLASSIFIED · ITEM 19 RECONSTRUCTED

Owner take-home for a Massage Envy

The franchisor's framing: Discloses only gross sales (avg $1.14M all formats; $1.21M for 10+ yr locations) for 187 '… We reconstruct what an owner actually keeps, from their own FDD.

LOW
MEDIAN
HIGH

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Massage Envy franchise — frequently asked

How much does a Massage Envy franchise cost?
The FDD lists a total initial investment of about $719,350–$1,081,000, including a $45,000 initial franchise fee.
How much do Massage Envy franchise owners make?
Discloses only gross sales (avg $1.14M all formats; $1.21M for 10+ yr locations) for 187 'Current Format' units out of 1,009 total. No expenses, no net income, no profit data provided. Cherry-picks mature, smaller subset. We grade this disclosure D for honesty.
What are the Massage Envy franchise fees?
Massage Envy's FDD discloses a $45,000 initial franchise fee, a 6% royalty on gross sales, a 2% advertising-fund contribution, for roughly 8% of gross sales in recurring fees before rent, labor, or debt service. Additional 2% optional supplemental marketing; ~$1,095/mo tech fees; 2% mandatory NAF.
What is the Massage Envy franchise profit margin?
Massage Envy does not publish a franchisee net-profit margin — almost no franchisor does. What Item 19 actually shows: Discloses only gross sales (avg $1.14M all formats; $1.21M for 10+ yr locations) for 187 'Current Format' units out of 1,009 total. No expenses, no net income, no profit data provided. Cherry-picks mature, smaller subset. Recurring fees alone take about 8% of gross sales, before rent, labor, food or debt service. Margin has to be reconstructed from the disclosure, not read off it.
What is the Massage Envy franchise failure rate?
System shrank 100 units 2022-2024; 27 ceased ops and 16 terminations in 2024 alone.
How many Massage Envy locations are there?
Massage Envy's FDD reports 1,009 total outlets, with 27 that ceased operations in the most recent reporting year and 88 transferred to new owners. Item 20 is where system health shows up before the marketing does.
Does Massage Envy have complaints or lawsuits?
Massage Envy discloses 10 legal matters in Item 3 of its FDD. Item 3 covers the franchisor's litigation history, which is the closest thing to a public record of how it treats franchisees — read the case descriptions, not just the count.
Is a Massage Envy franchise worth it?
It depends on the numbers, not the pitch. Massage Envy scores D on disclosure honesty, carries about 8% of sales in ongoing fees, and discloses 10 legal matters. Get the real owner take-home before you sign.

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Source: MN CARDS 33972-202504-07 (Clean FDD 2025). FranchiseValidate is independent and not affiliated with Massage Envy or its franchisor. Figures are extracted from the franchisor's own public disclosure document; verify against the current FDD before any decision.