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SUBJECT DOSSIER · FDD 2026

Cold Stone Creamery Franchise

Cost, fees, owner earnings, closure rate and litigation for a Cold Stone Creamery franchise — pulled from the franchisor's own public FDD (2026), not its sales material.

Bakery, Dessert & Ice Cream · disclosure-honesty grade · from public state filings
GRADE F · FAILS DISCLOSURE

Disclosure honesty

F
Transparency 1 / 5

Cold Stone Creamery discloses little or no owner-earnings data (Item 19) — the franchisor won't put real profit in writing.

Outlets103
Disclosed lawsuits3
Closure signals2 ceased
Investment
$37,700–$194,700
Total fees
9% of sales
Outlets
103
Closure signals
2 ceased, 0 terminated
Lawsuits
3
◢ FINDINGS
ITEM 19
No real earnings disclosure
The franchisor won't put owner profit in writing — you can't verify the pitch.
ITEM 20
2 outlets ceased operations
2 outlets ceased operations in 2025; net system decline of 2 units; modest overall churn across 3 years.
ITEM 03
3 legal matters disclosed
Litigation in Item 3 signals how the franchisor treats its franchisees.

What their own earnings claim actually says

No financial performance representations made whatsoever. Franchisor explicitly declines to disclose any revenue, sales, or income data for franchised or company-owned outlets. Complete blackout of all financial performance information.

What a Cold Stone Creamery franchise actually costs to run

FeeDisclosedWhere it comes from
Initial franchise fee$6,000Item 5 — paid up front, before you open
Royalty9% of gross salesItem 6 — charged on revenue, not profit
Total recurring fees9% of gross salesBefore rent, labor, food or debt service
Total initial investment$37,700 – $194,700Item 7 — franchisor's own low/high estimate

Initial fee $6K-$24.5K for RMCF add-on only; 9% royalty plus up to $10/week surcharge on RMCF sales.

Royalty and ad-fund percentages are charged on gross sales — an owner pays them whether or not the location is profitable.

Cold Stone Creamery system size and owner turnover

Total outlets103
Ceased operations2
Terminated by franchisor0
Transferred to new owners10
Closure rate1.9% of outlets

2 outlets ceased operations in 2025; net system decline of 2 units; modest overall churn across 3 years.

From Item 20 of the FDD 2026. Terminations and ceased operations are the franchisor's own count of owners who stopped — the number the sales pitch leaves out.

Is Cold Stone Creamery worth it? — how it compares to 59 similar franchises

Ongoing fees9% of salessteeper than 74% of bakery, dessert & ice cream franchises
Startup costfrom $37,700cheaper than most (median $209,354)
Disclosure honestyGrade Fless honest than most of the category
Closure rate1.9% of outletsabout average
Disclosed lawsuits3more litigious than 77% of peers

Benchmarked against every bakery, dessert & ice cream franchise we've graded from public FDDs — the context the franchisor's pitch never gives you.

◤ CLASSIFIED · ITEM 19 RECONSTRUCTED

Owner take-home for a Cold Stone Creamery

The franchisor's framing: No financial performance representations made whatsoever. Franchisor explicitly declines t… We reconstruct what an owner actually keeps, from their own FDD.

LOW
MEDIAN
HIGH

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Cold Stone Creamery franchise — frequently asked

How much does a Cold Stone Creamery franchise cost?
The FDD lists a total initial investment of about $37,700–$194,700, including a $6,000 initial franchise fee.
How much do Cold Stone Creamery franchise owners make?
Cold Stone Creamery discloses little or no earnings data (Item 19) — meaning the franchisor won't put real owner profit in writing. That's a red flag worth questioning.
What are the Cold Stone Creamery franchise fees?
Cold Stone Creamery's FDD discloses a $6,000 initial franchise fee, a 9% royalty on gross sales, for roughly 9% of gross sales in recurring fees before rent, labor, or debt service. Initial fee $6K-$24.5K for RMCF add-on only; 9% royalty plus up to $10/week surcharge on RMCF sales.
What is the Cold Stone Creamery franchise profit margin?
Cold Stone Creamery discloses no Item 19 earnings representation, so no profit margin can be derived from the FDD at all. Any margin figure quoted elsewhere is an estimate, not a disclosure.
What is the Cold Stone Creamery franchise failure rate?
2 outlets ceased operations in 2025; net system decline of 2 units; modest overall churn across 3 years.
How many Cold Stone Creamery locations are there?
Cold Stone Creamery's FDD reports 103 total outlets, with 2 that ceased operations in the most recent reporting year and 10 transferred to new owners. Item 20 is where system health shows up before the marketing does.
Does Cold Stone Creamery have complaints or lawsuits?
Cold Stone Creamery discloses 3 legal matters in Item 3 of its FDD. Item 3 covers the franchisor's litigation history, which is the closest thing to a public record of how it treats franchisees — read the case descriptions, not just the count.
Is a Cold Stone Creamery franchise worth it?
It depends on the numbers, not the pitch. Cold Stone Creamery scores F on disclosure honesty, carries about 9% of sales in ongoing fees, and discloses 3 legal matters. Get the real owner take-home before you sign.

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Source: MN CARDS 35603-202603-14 (Clean FDD 2026). FranchiseValidate is independent and not affiliated with Cold Stone Creamery or its franchisor. Figures are extracted from the franchisor's own public disclosure document; verify against the current FDD before any decision.