FV//FRANCHISEVALIDATE
Home / Other Franchises / Jackson Hewitt Tax Service
SUBJECT DOSSIER · FDD 2025

Jackson Hewitt Tax Service Franchise

Cost, fees, owner earnings, closure rate and litigation for a Jackson Hewitt Tax Service franchise — pulled from the franchisor's own public FDD (2025), not its sales material.

Other Franchises · disclosure-honesty grade · from public state filings

Disclosure honesty

C
Transparency 3 / 5

Jackson Hewitt Tax Service discloses earnings (Item 19) — but the grade is how honestly. We graded it C.

Outlets2,744
Disclosed lawsuits5
Closure signals102 ceased
Investment
$71,050–$105,000
Total fees
21.5% of sales
Outlets
2,744
Closure signals
102 ceased, 76 terminated
Lawsuits
5
◢ FINDINGS
ITEM 20
102 outlets ceased operations
237 franchised offices closed in FY2025; declining system from 3,413 to 2,744 franchised units over 3 years.
ITEM 03
5 legal matters disclosed
Litigation in Item 3 signals how the franchisor treats its franchisees.

What their own earnings claim actually says

Average Gross Volume of Business for 2,663 franchised offices: Standard $160,361 (39.1% met/exceeded); Kiosk $60,438 (37.5% met/exceeded). Unaudited data; results may vary.

What a Jackson Hewitt Tax Service franchise actually costs to run

FeeDisclosedWhere it comes from
Initial franchise fee$25,000Item 5 — paid up front, before you open
Royalty15% of gross salesItem 6 — charged on revenue, not profit
Advertising fund6.5% of gross salesItem 6 — brand marketing, spent at the franchisor's discretion
Total recurring fees21.5% of gross salesBefore rent, labor, food or debt service
Total initial investment$71,050 – $105,000Item 7 — franchisor's own low/high estimate

Royalty escalates 3%-15% over years; 6.5% ad fee; extensive ancillary fees (tech, audit, transfers, non-compliance surcharges).

Royalty and ad-fund percentages are charged on gross sales — an owner pays them whether or not the location is profitable.

Jackson Hewitt Tax Service system size and owner turnover

Total outlets2,744
Ceased operations102
Terminated by franchisor76
Transferred to new owners52
Closure rate3.7% of outlets

237 franchised offices closed in FY2025; declining system from 3,413 to 2,744 franchised units over 3 years.

From Item 20 of the FDD 2025. Terminations and ceased operations are the franchisor's own count of owners who stopped — the number the sales pitch leaves out.

Is Jackson Hewitt Tax Service worth it? — how it compares to 436 similar franchises

Ongoing fees21.5% of salessteeper than 97% of other franchises franchises
Startup costfrom $71,050cheaper than most (median $138,750)
Disclosure honestyGrade Ctypical for the category
Closure rate3.7% of outletsworse than 67% of peers
Disclosed lawsuits5more litigious than 83% of peers

Benchmarked against every other franchises franchise we've graded from public FDDs — the context the franchisor's pitch never gives you.

◤ CLASSIFIED · ITEM 19 RECONSTRUCTED

Owner take-home for a Jackson Hewitt Tax Service

The franchisor's framing: Average Gross Volume of Business for 2,663 franchised offices: Standard $160,361 (39.1% me… We reconstruct what an owner actually keeps, from their own FDD.

LOW
MEDIAN
HIGH

See a full sample report → · 30-day guarantee

Jackson Hewitt Tax Service franchise — frequently asked

How much does a Jackson Hewitt Tax Service franchise cost?
The FDD lists a total initial investment of about $71,050–$105,000, including a $25,000 initial franchise fee.
How much do Jackson Hewitt Tax Service franchise owners make?
Average Gross Volume of Business for 2,663 franchised offices: Standard $160,361 (39.1% met/exceeded); Kiosk $60,438 (37.5% met/exceeded). Unaudited data; results may vary. We grade this disclosure C for honesty.
What are the Jackson Hewitt Tax Service franchise fees?
Jackson Hewitt Tax Service's FDD discloses a $25,000 initial franchise fee, a 15% royalty on gross sales, a 6.5% advertising-fund contribution, for roughly 21.5% of gross sales in recurring fees before rent, labor, or debt service. Royalty escalates 3%-15% over years; 6.5% ad fee; extensive ancillary fees (tech, audit, transfers, non-compliance surcharges).
What is the Jackson Hewitt Tax Service franchise profit margin?
Jackson Hewitt Tax Service does not publish a franchisee net-profit margin — almost no franchisor does. What Item 19 actually shows: Average Gross Volume of Business for 2,663 franchised offices: Standard $160,361 (39.1% met/exceeded); Kiosk $60,438 (37.5% met/exceeded). Unaudited data; results may vary. Recurring fees alone take about 21.5% of gross sales, before rent, labor, food or debt service. Margin has to be reconstructed from the disclosure, not read off it.
What is the Jackson Hewitt Tax Service franchise failure rate?
237 franchised offices closed in FY2025; declining system from 3,413 to 2,744 franchised units over 3 years.
How many Jackson Hewitt Tax Service locations are there?
Jackson Hewitt Tax Service's FDD reports 2,744 total outlets, with 102 that ceased operations in the most recent reporting year and 52 transferred to new owners. Item 20 is where system health shows up before the marketing does.
Does Jackson Hewitt Tax Service have complaints or lawsuits?
Jackson Hewitt Tax Service discloses 5 legal matters in Item 3 of its FDD. Item 3 covers the franchisor's litigation history, which is the closest thing to a public record of how it treats franchisees — read the case descriptions, not just the count.
Is a Jackson Hewitt Tax Service franchise worth it?
It depends on the numbers, not the pitch. Jackson Hewitt Tax Service scores C on disclosure honesty, carries about 21.5% of sales in ongoing fees, and discloses 5 legal matters. Get the real owner take-home before you sign.

Own a Jackson Hewitt Tax Service? Add your real numbers (anonymous)

We publish only aggregated benchmarks — never your name. Contribute and we'll show you how your numbers compare.

Compare Jackson Hewitt Tax Service to similar franchises

Hawthorn, Hawthorn Suites, Hawthorn Suites by Wyndham, Hawthorn Extended Stay, and Hawthorn Extended Stay by Wyndham
Other Franchises
F
Neighborhood Barre
Other Franchises
F
Enviro-Master
Other Franchises
C
AAAC Wildlife Removal
Other Franchises
C
H&R Block
Other Franchises
F
DISCOVERY MAP
Other Franchises
C
Coldwell Banker Commercial
Other Franchises
F
bb.q Chicken AR Offering
Other Franchises
F
milliCare Floor & Textile Care
Other Franchises
C
Bath Fitter
Other Franchises
F
Heavyweight Waste
Other Franchises
D
CAMP Margaritaville
Other Franchises
F

See all franchises ranked by disclosure honesty →

Source: WI DFI Franchise Registration (2025). FranchiseValidate is independent and not affiliated with Jackson Hewitt Tax Service or its franchisor. Figures are extracted from the franchisor's own public disclosure document; verify against the current FDD before any decision.