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SUBJECT DOSSIER · FDD 2026

PetSmart Veterinary Services Franchise

Cost, fees, owner earnings, closure rate and litigation for a PetSmart Veterinary Services franchise — pulled from the franchisor's own public FDD (2026), not its sales material.

Other Franchises · disclosure-honesty grade · from public state filings

Disclosure honesty

B
Transparency 4 / 5

PetSmart Veterinary Services discloses earnings (Item 19) — but the grade is how honestly. We graded it B.

Outlets43
Disclosed lawsuits3
Closure signals1 ceased
Investment
$160,650–$497,500
Total fees
4.5% of sales
Outlets
43
Closure signals
1 ceased, 5 terminated
Lawsuits
3
◢ FINDINGS
ITEM 20
1 outlets ceased operations
6 hospitals closed in FY2025; 16 terminated in FY2024. High turnover suggests operational challenges.
ITEM 03
3 legal matters disclosed
Litigation in Item 3 signals how the franchisor treats its franchisees.

What their own earnings claim actually says

FY2025 revenue for 23 mature franchises (12+ months): median $826,432, average $830,656. Range $230,816-$1,555,631. 47.8% met average.

What a PetSmart Veterinary Services franchise actually costs to run

FeeDisclosedWhere it comes from
Initial franchise fee$10,000Item 5 — paid up front, before you open
Royalty2.5% of gross salesItem 6 — charged on revenue, not profit
Advertising fund2% of gross salesItem 6 — brand marketing, spent at the franchisor's discretion
Total recurring fees4.5% of gross salesBefore rent, labor, food or debt service
Total initial investment$160,650 – $497,500Item 7 — franchisor's own low/high estimate

Tiered royalty 2-3.5% based on revenue. Brand fund 1.5%, tech fee $750/mo, premises $10/sqft/yr.

Royalty and ad-fund percentages are charged on gross sales — an owner pays them whether or not the location is profitable.

PetSmart Veterinary Services system size and owner turnover

Total outlets43
Ceased operations1
Terminated by franchisor5
Transferred to new owners1
Closure rate2.3% of outlets

6 hospitals closed in FY2025; 16 terminated in FY2024. High turnover suggests operational challenges.

From Item 20 of the FDD 2026. Terminations and ceased operations are the franchisor's own count of owners who stopped — the number the sales pitch leaves out.

Is PetSmart Veterinary Services worth it? — how it compares to 436 similar franchises

Ongoing fees4.5% of saleslower than most (median 8%)
Startup costfrom $160,650about average (median $138,750)
Disclosure honestyGrade Bmore honest than 84% of other franchises franchises
Closure rate2.3% of outletsabout average
Disclosed lawsuits3more litigious than 74% of peers

Benchmarked against every other franchises franchise we've graded from public FDDs — the context the franchisor's pitch never gives you.

◤ CLASSIFIED · ITEM 19 RECONSTRUCTED

Owner take-home for a PetSmart Veterinary Services

The franchisor's framing: FY2025 revenue for 23 mature franchises (12+ months): median $826,432, average $830,656. R… We reconstruct what an owner actually keeps, from their own FDD.

LOW
MEDIAN
HIGH

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PetSmart Veterinary Services franchise — frequently asked

How much does a PetSmart Veterinary Services franchise cost?
The FDD lists a total initial investment of about $160,650–$497,500, including a $10,000 initial franchise fee.
How much do PetSmart Veterinary Services franchise owners make?
FY2025 revenue for 23 mature franchises (12+ months): median $826,432, average $830,656. Range $230,816-$1,555,631. 47.8% met average. We grade this disclosure B for honesty.
What are the PetSmart Veterinary Services franchise fees?
PetSmart Veterinary Services' FDD discloses a $10,000 initial franchise fee, a 2.5% royalty on gross sales, a 2% advertising-fund contribution, for roughly 4.5% of gross sales in recurring fees before rent, labor, or debt service. Tiered royalty 2-3.5% based on revenue. Brand fund 1.5%, tech fee $750/mo, premises $10/sqft/yr.
What is the PetSmart Veterinary Services franchise profit margin?
PetSmart Veterinary Services does not publish a franchisee net-profit margin — almost no franchisor does. What Item 19 actually shows: FY2025 revenue for 23 mature franchises (12+ months): median $826,432, average $830,656. Range $230,816-$1,555,631. 47.8% met average. Recurring fees alone take about 4.5% of gross sales, before rent, labor, food or debt service. Margin has to be reconstructed from the disclosure, not read off it.
What is the PetSmart Veterinary Services franchise failure rate?
6 hospitals closed in FY2025; 16 terminated in FY2024. High turnover suggests operational challenges.
How many PetSmart Veterinary Services locations are there?
PetSmart Veterinary Services' FDD reports 43 total outlets, with 1 that ceased operations in the most recent reporting year and 1 transferred to new owners. Item 20 is where system health shows up before the marketing does.
Does PetSmart Veterinary Services have complaints or lawsuits?
PetSmart Veterinary Services discloses 3 legal matters in Item 3 of its FDD. Item 3 covers the franchisor's litigation history, which is the closest thing to a public record of how it treats franchisees — read the case descriptions, not just the count.
Is a PetSmart Veterinary Services franchise worth it?
It depends on the numbers, not the pitch. PetSmart Veterinary Services scores B on disclosure honesty, carries about 4.5% of sales in ongoing fees, and discloses 3 legal matters. Get the real owner take-home before you sign.

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Source: WI DFI Franchise Registration (2026). FranchiseValidate is independent and not affiliated with PetSmart Veterinary Services or its franchisor. Figures are extracted from the franchisor's own public disclosure document; verify against the current FDD before any decision.