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SUBJECT DOSSIER · FDD 2025

Ace Hardware Franchise

Cost, fees, owner earnings, closure rate and litigation for a Ace Hardware franchise — pulled from the franchisor's own public FDD (2025), not its sales material.

Home & Trade Services · disclosure-honesty grade · from public state filings
GRADE F · FAILS DISCLOSURE

Disclosure honesty

F
Transparency 1 / 5

Ace Hardware discloses little or no owner-earnings data (Item 19) — the franchisor won't put real profit in writing.

Outlets11
Disclosed lawsuits3
Closure signals0 ceased
Investment
$89,250–$153,470
Total fees
8% of sales
Outlets
11
Closure signals
0 ceased, 0 terminated
Lawsuits
3
◢ FINDINGS
ITEM 19
No real earnings disclosure
The franchisor won't put owner profit in writing — you can't verify the pitch.
ITEM 03
3 legal matters disclosed
Litigation in Item 3 signals how the franchisor treats its franchisees.

What their own earnings claim actually says

No financial performance data disclosed whatsoever. Franchisor explicitly declines to make any representations about past or future financial performance of franchised or company-owned outlets. Complete blackout with zero revenue, income, or sales figures provided.

What a Ace Hardware franchise actually costs to run

FeeDisclosedWhere it comes from
Initial franchise fee$50,000Item 5 — paid up front, before you open
Royalty6% of gross salesItem 6 — charged on revenue, not profit
Advertising fund2% of gross salesItem 6 — brand marketing, spent at the franchisor's discretion
Total recurring fees8% of gross salesBefore rent, labor, food or debt service
Total initial investment$89,250 – $153,470Item 7 — franchisor's own low/high estimate

6% royalty plus 2% brand fee plus $640/mo software fee plus $15K-$30K/yr mandatory local marketing spend.

Royalty and ad-fund percentages are charged on gross sales — an owner pays them whether or not the location is profitable.

Ace Hardware system size and owner turnover

Total outlets11
Ceased operations0
Terminated by franchisor0
Transferred to new owners0
Closure rate0.0% of outlets

Brand-new system; only 8 franchised outlets opened in 2024, zero closures or terminations yet recorded.

From Item 20 of the FDD 2025. Terminations and ceased operations are the franchisor's own count of owners who stopped — the number the sales pitch leaves out.

Is Ace Hardware worth it? — how it compares to 85 similar franchises

Ongoing fees8% of saleslower than most (median 8%)
Startup costfrom $89,250cheaper than most (median $119,850)
Disclosure honestyGrade Fless honest than most of the category
Closure rate0.0% of outletsbetter than most (median 2.8%)
Disclosed lawsuits3more litigious than 85% of peers

Benchmarked against every home & trade services franchise we've graded from public FDDs — the context the franchisor's pitch never gives you.

◤ CLASSIFIED · ITEM 19 RECONSTRUCTED

Owner take-home for a Ace Hardware

The franchisor's framing: No financial performance data disclosed whatsoever. Franchisor explicitly declines to make… We reconstruct what an owner actually keeps, from their own FDD.

LOW
MEDIAN
HIGH

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Ace Hardware franchise — frequently asked

How much does a Ace Hardware franchise cost?
The FDD lists a total initial investment of about $89,250–$153,470, including a $50,000 initial franchise fee.
How much do Ace Hardware franchise owners make?
Ace Hardware discloses little or no earnings data (Item 19) — meaning the franchisor won't put real owner profit in writing. That's a red flag worth questioning.
What are the Ace Hardware franchise fees?
Ace Hardware's FDD discloses a $50,000 initial franchise fee, a 6% royalty on gross sales, a 2% advertising-fund contribution, for roughly 8% of gross sales in recurring fees before rent, labor, or debt service. 6% royalty plus 2% brand fee plus $640/mo software fee plus $15K-$30K/yr mandatory local marketing spend.
What is the Ace Hardware franchise profit margin?
Ace Hardware discloses no Item 19 earnings representation, so no profit margin can be derived from the FDD at all. Any margin figure quoted elsewhere is an estimate, not a disclosure.
What is the Ace Hardware franchise failure rate?
Brand-new system; only 8 franchised outlets opened in 2024, zero closures or terminations yet recorded.
How many Ace Hardware locations are there?
Ace Hardware's FDD reports 11 total outlets, with 0 that ceased operations in the most recent reporting year and 0 transferred to new owners. Item 20 is where system health shows up before the marketing does.
Does Ace Hardware have complaints or lawsuits?
Ace Hardware discloses 3 legal matters in Item 3 of its FDD. Item 3 covers the franchisor's litigation history, which is the closest thing to a public record of how it treats franchisees — read the case descriptions, not just the count.
Is a Ace Hardware franchise worth it?
It depends on the numbers, not the pitch. Ace Hardware scores F on disclosure honesty, carries about 8% of sales in ongoing fees, and discloses 3 legal matters. Get the real owner take-home before you sign.

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Source: MN CARDS 33250-202503-03 (Clean FDD 2025). FranchiseValidate is independent and not affiliated with Ace Hardware or its franchisor. Figures are extracted from the franchisor's own public disclosure document; verify against the current FDD before any decision.